Privacy Policy for jiliko.ph

1 Introduction

Welcome to the Privacy Policy of jiliko.ph, operated under the domain jilikoph.vip ("the Platform," "we," "us," "our"). This Privacy Policy applies to all personal data collected, processed, and stored by jiliko.ph in connection with your use of our website, games, promotions, customer support services, and all related features.

jiliko.ph is committed to protecting the privacy and security of all players and visitors. We process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

By registering for an account on jiliko.ph or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, the data controller responsible for your personal data is:

If you have any questions or concerns about how jiliko.ph handles your personal data, you may contact our Data Protection Officer (DPO) at the email address above.

3 Personal Data We Collect

jiliko.ph collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (collected during KYC verification);
• Contact Data: Email address, Philippine mobile number, and residential address;
• Account Data: Username, encrypted password, account preferences, and communication settings;
• Financial Data: Payment method details (e.g., GCash account reference, bank account details for withdrawal), transaction history, deposit and withdrawal records;
• Gaming Data: Game history, wagering activity, session duration, win/loss records, and bonus usage;
• Technical Data: IP address, device type, browser type and version, operating system, and session identifiers;
• Usage Data: Pages visited, features used, time spent on the platform, and clickstream data;
• Communications Data: Records of your interactions with jiliko.ph customer support, including live chat transcripts and email correspondence;
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, and session control preferences.

We do not collect sensitive personal information (as defined under RA 10173) unless strictly required for identity verification or legal compliance purposes, and only with your explicit consent.

4 How We Collect Your Data

jiliko.ph collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated Collection: Technical and usage data collected automatically when you access the platform, via cookies, web beacons, and server logs;
• Third-Party Sources: Identity verification data from KYC service providers; payment transaction data from payment processors (GCash, PayMaya / Maya, banks); fraud prevention data from security service providers.

5 How We Use Your Personal Data

jiliko.ph uses your personal data for the following purposes:

• Account Management: To register, verify, and maintain your jiliko.ph account;
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver promotions;
• Identity Verification (KYC): To verify your identity and age (21+) as required by Philippine gaming regulations;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya / Maya, and Philippine bank transfers;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• Legal Compliance: To comply with applicable Philippine laws, PAGCOR regulations, NPC requirements, and court orders;
• Customer Support: To respond to your enquiries, complaints, and support requests;
• Responsible Gaming: To administer self-exclusion, deposit limits, and other responsible gaming tools;
• Platform Improvement: To analyse usage patterns and improve the functionality, performance, and content of jiliko.ph;
• Marketing Communications: To send you promotional offers, bonuses, and platform updates — only where you have provided consent and subject to your communication preferences.

jiliko.ph will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jiliko.ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you (i.e., to operate your account and deliver gaming services);
• Legal Obligation: Processing required to comply with Philippine law, including PAGCOR regulations, anti-money laundering laws (AMLA), and NPC requirements;
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where our legitimate interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time.

7 Data Sharing and Disclosure

jiliko.ph does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: GCash, PayMaya / Maya, and Philippine banks, for the purpose of processing deposits and withdrawals;
• KYC / Identity Verification Providers: Third-party services that assist with identity and age verification;
• Game Providers: Software providers whose games are hosted on the jiliko.ph platform, who may receive anonymised gaming session data;
• Fraud Prevention and Security Services: Providers that assist with detecting and preventing fraudulent activity;
• IT and Hosting Providers: Cloud infrastructure and hosting providers that store and process data on our behalf under strict data processing agreements;
• Regulatory and Law Enforcement Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where required by law or court order.

All third-party processors engaged by jiliko.ph are contractually required to process personal data only in accordance with our instructions and applicable Philippine data privacy law.

8 Cookies and Tracking Technologies

jiliko.ph uses cookies and similar tracking technologies to enhance your experience on the platform. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences (e.g., language, game settings) to personalise your experience.
• Analytics Cookies: Collect anonymised data about how players use the platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Marketing Cookies: Used to deliver relevant promotional content within the jiliko.ph platform. These are only activated with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiliko.ph platform.

9 Data Retention

jiliko.ph retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations;
• Transaction and Financial Records: Retained for a minimum of five (5) years in compliance with AMLA and PAGCOR record-keeping requirements;
• KYC / Identity Verification Documents: Retained for a minimum of five (5) years following account closure;
• Customer Support Records: Retained for three (3) years from the date of the interaction;
• Marketing Consent Records: Retained until consent is withdrawn, plus one (1) year for compliance documentation purposes;
• Technical and Usage Data: Retained for up to twelve (12) months in identifiable form, after which it is anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

10 Data Security

jiliko.ph implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial and identity information;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems holding personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiliko.ph will notify the National Privacy Commission and affected data subjects in accordance with the requirements of RA 10173 and NPC Circular 16-03.

11 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliko.ph:

• Right to Be Informed: The right to be informed of how your personal data is collected and processed — which this Privacy Policy fulfils;
• Right of Access: The right to request a copy of the personal data jiliko.ph holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure / Right to be Forgotten: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all valid data subject requests within thirty (30) days, as required by Philippine law.

12 Children's Privacy and Age Restriction

jiliko.ph is strictly an adult platform. Access is prohibited to persons under 21 years of age, in accordance with Philippine law and PAGCOR regulations governing online gaming.

jiliko.ph does not knowingly collect personal data from persons under 21. If we become aware that personal data has been collected from an underage individual, we will immediately suspend the associated account, void any transactions, and delete the personal data in question.

If you believe that a person under 21 has registered on jiliko.ph, please contact us immediately at [email protected].

13 International Data Transfers

jiliko.ph primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, certain game providers or cloud infrastructure providers), jiliko.ph ensures that such transfers are conducted in accordance with the requirements of the Philippine Data Privacy Act of 2012, including:

• Entering into data processing agreements that impose data protection obligations equivalent to those under Philippine law;
• Transferring data only to countries or organisations that provide an adequate level of data protection;
• Obtaining your consent for transfers where required by applicable law.

14 Updates to This Privacy Policy

jiliko.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the platform.

The updated Privacy Policy will be effective from the date of publication on jilikoph.vip. Your continued use of the jiliko.ph platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jiliko.ph, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern.